Shipping Policy

At Anuroop Event Management, we provide digital ticket delivery services for all event bookings made through our website anuroopeventscom.com. This policy outlines how tickets are delivered and what users can expect after completing a purchase.

By using our platform, you agree to the terms mentioned below.

1. Nature of Delivery

All tickets purchased on our website are delivered electronically. We do not offer physical shipping of tickets.

  • Tickets are issued in digital format (E-ticket / QR code / PDF)
  • No physical courier or postal delivery is involved

2. Delivery Method

After successful payment, tickets will be delivered through:

  • Email (sent to the registered email address)
  • User Account Dashboard (if account login is available)

Users are advised to check their inbox as well as spam/junk folder.

3. Delivery Time

  • Tickets are typically delivered instantly after successful payment
  • In some cases, delivery may take up to 15–30 minutes due to system or network delays

If you do not receive your ticket within the expected time, you should contact our support team.

4. Confirmation of Booking

A booking is considered confirmed only when:

  • Payment is successfully completed, AND
  • A confirmation email or ticket is generated

If the payment is deducted but confirmation is not received, users should immediately contact support with transaction details.

5. User Responsibility

Users are responsible for:

  • Providing a valid and active email address
  • Checking their email inbox and spam folder
  • Downloading or saving the ticket for event entry

The Company shall not be responsible for issues caused by incorrect email details provided by the user.

6. Access at Event Venue

  • Users may be required to present their digital ticket (QR code or confirmation) at the venue
  • Entry rules are subject to event organizer policies
  • Valid ID proof may be required along with the ticket

7. Failed or Delayed Delivery

In case of any delivery issues:

  • Users should contact our support team with Order ID and payment details
  • We will assist in re-sending the ticket or resolving the issue promptly

8. No Physical Shipping Charges

Since all tickets are delivered digitally:

  • No shipping or delivery charges are applicable
  • No logistics or courier services are used

9. Contact Information

For any delivery-related queries or support, you may contact:

Company Name: Anuroop Event Management
Website: anuroopeventscom.com
Email: support@anuroopeventscom.com