Refund Policy

At Anuroop Event Management, we aim to provide a smooth and transparent ticket booking experience. This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are handled for bookings made through our website anuroopeventscom.com.

By booking tickets on our platform, you agree to the terms mentioned below.

1. General Policy

All ticket bookings made through our platform are considered final. Once a ticket is purchased, it cannot be cancelled or refunded except under specific circumstances as mentioned in this policy.

2. Event Cancellation

In case an event is cancelled by the event organizer:

  • Users will be eligible for a full refund of the ticket amount
  • Refunds will be processed to the original payment method
  • The refund process may take 5–7 business days, depending on the payment provider

The Company acts as an intermediary and will initiate the refund process based on confirmation received from the organizer.

3. Event Rescheduling

If an event is postponed or rescheduled:

  • Tickets may remain valid for the new date
  • Users may be given the option to attend the rescheduled event
  • In certain cases, refund eligibility may be determined by the event organizer

Users are advised to check communication updates regarding rescheduled events.

4. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

  • Change of personal plans or inability to attend the event
  • Late arrival or no-show at the event venue
  • Incorrect details provided during booking by the user
  • Failure to comply with event entry requirements

5. Duplicate or Fraudulent Transactions

  • If a duplicate payment is made for the same booking, users may contact support for review
  • Refunds for duplicate transactions will be processed after verification
  • Any fraudulent or suspicious transactions may be investigated and may not qualify for refunds

6. Payment Gateway Charges

  • In some cases, payment gateway or processing fees may be non-refundable
  • Any applicable deductions will be clearly communicated during the refund process

7. Processing of Refunds

  • Approved refunds will be credited to the original payment method used during booking
  • Processing time may vary depending on banks and payment providers
  • The Company is not responsible for delays caused by banking systems

8. Organizer-Specific Policies

Certain events may have specific cancellation or refund terms defined by the event organizer.

  • Such terms will be displayed on the event page
  • Users are advised to review event-specific policies before booking

9. Force Majeure

Refunds may not be guaranteed in cases of events beyond control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Public safety concerns

In such cases, decisions will be made in coordination with event organizers.

10. Contact for Refund Requests

For any refund-related queries or support, users may contact:

Company Name: Anuroop Event Management
Website: anuroopeventscom.com
Email: support@anuroopeventscom.com